Terms of Service

Terms & Conditions

Last Updated: November 1, 2023

PLEASE READ CAREFULLY — THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER.

By agreeing to these Terms, except for certain disputes identified in the Arbitration Clause below, you agree that all disputes with YouthFuel will be resolved through mandatory binding arbitration, and you waive any right to participate in a class action lawsuit or class-wide arbitration.

What We Do

YouthFuel is a technology platform that connects registered users with healthcare providers for the treatment of weight loss, hormone replacement therapy (HRT), erectile dysfunction (ED), and other wellness conditions.

Products purchased through YouthFuel INC are the buyer’s sole responsibility. We recommend you consult your healthcare provider before starting any treatment. YouthFuel operates websites including Youth-Fuel.com (the “Websites”) which provide services including:

  • General education about ED, HRT, and weight loss
  • Telecommunication tools connecting users to licensed healthcare providers for consultations and treatment

YouthFuel Is Not a Medical Practice

YouthFuel is not a healthcare provider and does not employ medical professionals. The content and services we provide do not constitute medical advice. Any medical care is provided solely by independent, licensed healthcare providers using our platform.

If you think you’re having a medical emergency, call 911 or seek immediate in-person care.

YouthFuel Is Not a Pharmacy

Prescriptions, if issued, are to treat symptoms—not underlying causes—and are handled by third-party providers or pharmacies.

State Eligibility

Telehealth laws vary by state. YouthFuel is working to expand services nationwide, but some states may not yet be covered. Please confirm your eligibility before using our services.

Age Restrictions

Users must be 18 or older. If you are under 18, you may not use our services. Parents or guardians who believe their child has registered in error should contact support immediately at support@youth-fuel.com.

Telemedicine Consent

Telemedicine involves electronic communication and remote assessment. By using YouthFuel, you consent to sharing health information electronically. Providers may request your consent before initiating care. Learn more by reviewing the Provider Telemedicine Consent.

User Responsibilities

You agree that all information you provide is accurate, current, and complete. You will not impersonate others or provide false data.

You are responsible for any activity under your account.

Privacy

Your privacy is important. Use of the Website and Services is governed by our Privacy Policy.

Access and Conduct

You are granted a limited, non-exclusive, non-transferable license to access the Website for personal, non-commercial use. Misuse or unauthorized access will result in termination.

You agree not to:

  • Reproduce or resell Website content
  • Interfere with site functionality
  • Violate intellectual property rights
  • Distribute malware
  • Use automated tools like bots or scrapers
  • Harass, abuse, or harm others
  • Violate applicable laws

Fees and Payment

You are responsible for all charges incurred under your account.

Fees may include:

  • Product costs
  • Provider consultation fees
  • Pharmacy service fees

Payments are non-refundable unless stated otherwise in our Return Policy. All payments are processed via third-party vendors. By submitting payment, you confirm authorization to use the payment method.

Cancel your subscription by emailing support@youth-fuel.com or updating your account 3–5 days before renewal.

Third-Party Links

The Websites may contain links to third-party content. YouthFuel is not responsible for any external sites or their content. Proceed at your own risk.

Intellectual Property

All Website content, including text, logos, images, code, and systems ("Intellectual Property"), belongs to YouthFuel or its partners. You may not copy, distribute, or modify without express written permission.

Termination

You may cancel your account at any time via email. YouthFuel reserves the right to suspend or terminate accounts without notice.

Disclaimer of Warranties

THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES.

YouthFuel disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy. You assume full responsibility for your use.

Limitation of Liability

To the fullest extent permitted by law, YouthFuel and its affiliates shall not be liable for indirect, incidental, special, or consequential damages. Total liability is limited to the greater of $100 or fees paid in the last 12 months.

Indemnification

You agree to indemnify and hold YouthFuel harmless from all claims and damages arising from your use or misuse of the Website and Services.

Arbitration Agreement & Class Action Waiver

Arbitration Required

All disputes will be resolved by binding individual arbitration under the American Arbitration Association rules.

Exceptions

Claims under $10,000 in small claims court and IP disputes may go to court. Emergency injunctive relief may also be pursued in court.

Confidentiality

Arbitration is confidential. Records and awards cannot be disclosed except as required by law.

Location & Governing Law

Arbitration will occur in Lee County, Florida. Federal Arbitration Act and Florida law govern this agreement.

Severability & Survival

This arbitration clause survives termination. If a provision is unenforceable, the remainder still applies.

Time Limits

Claims must be filed within 1 year of the dispute.

Class Action Waiver

YOU MAY ONLY ARBITRATE INDIVIDUALLY. NO CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS.

SMS & Email Communications

By enrolling to receive texts or emails, you agree to receive:

  • Appointment confirmations
  • Shipping updates
  • Health provider messages
  • Marketing (if opted-in)

You may opt out anytime by replying “STOP” to a message. Message/data rates may apply.

YouthFuel cannot guarantee 100% secure delivery of texts/emails. Use caution when sending personal information.

Assignment

You may not assign these rights. Any attempted assignment is void.

Modifications

We may change these Terms at any time. Material changes will be communicated via email or your account. Continued use signifies acceptance.

Report Violations

Report suspected violations to: support@youth-fuel.com

Questions?

Email us at: support@youth-fuel.com

Address:

YouthFuel INC

4313 Enterprise Ave

Naples, FL 34104